NANO CLAIMS

NEED HELP WITH YOUR NANO SYSTEM?

Having an issue with your NANO system? Tell us what’s happening and submit a claim. NANO will review the issue and coordinate the next steps on your behalf.

SUBMIT A CLAIM. WE'LL TAKE IT FROM HERE.

All claims are subject to NANO NEXT eligibility and Terms & Conditions.

SUBMIT YOUR CLAIM

YOUR INFORMATION

First Name

Last Name

Phone Number

Certificate ID

Enrollment ID

Installation Address

Important: The installation address must match the address registered and approved on your NANO NEXT Certificate of Protection.

Installation Address

Country/Region

Address

City

Zip / Postal code

TELL US ABOUT THE ISSUE

What is happening with your NANO system?

Please tell us what you're experiencing. The more information you provide, the better we can understand the issue and determine the next steps.

When did the issue start?

Is your system currently operating?

Yes

Intermittently

SUPPORTING INFORMATION

Have you already had the system inspected or serviced?

Yes

Upload Photos or Documents.

Photos, videos, error codes, service reports, or other information that may help us evaluate the issue.

Please don't include payment card numbers or other sensitive personal information in your uploads. See our Privacy Policy.

SUBMIT YOUR CLAIM

NANO WILL HANDLE THE NEXT STEPS.

Once your claim is submitted, NANO will review the information and determine the appropriate next steps. Where applicable, NANO may coordinate with the manufacturer, distributor, installer, contractor, or other service provider on your behalf.

You do not need to figure out who to contact. Start with NANO and we'll help take it from there.

Submission of a claim does not guarantee approval or Program Benefits. Claims are subject to the NANO NEXT Terms & Conditions.